Manages the daily service operations and customer service support of the service center. WHAT YOU WILL DO Supervise technicians to perform quality, timely and efficient work. Prioritizes schedules and assigns work. Promote and schedule training and development of service technicians. Responsible for delivering technician operating performance results in line with establis

Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer

Primary point of customer contact for service at MCI. Greets customers on arrival and ensures customer is comfortable. Prepares repair order for in processing of coach. Ensures customer is informed at all times as to repair status of coach by communicating the estimate of charges, changes needed to repair order, closes repair order and delivers completed coach to customer

Reporting to the Service Center Manager, the Parts Advisor will be successfully managing the daily operations of the parts department by monitoring parts stock ordering and ensuring adequate inventory levels are met to support the financial and fill rate goals of the organization. WHAT YOU WILL DO Manage, control and direct the activities of Parts Department supporting Te

Receive and store inventory, retrieve product to fill customer orders, package product for shipment to customers. WHAT YOU WILL DO Store product in proper location using proper equipment at a 99.95% accuracy rate. Pick product from shelves using proper equipment, as indicated on customer order or work order at a 99.95% accuracy rate. Receive in product; compare actual shi

As a part of the Service Group, this position will be responsible to support the execution of work performed in the field, preparing and reviewing work orders, claims and contractor invoices focused on ensuring the effective and efficient field operations while providing world class customer service. WHAT YOU WILL DO Responsible for administrative support for the Service

The Production Supervisor is responsible for providing front line supervision within a unionized manufacturing environment. Co ordinates production activities ensuring work is carried out to TAKT time and budget and that work meets customer requirements. Provides direction to employees to adhere to TAKT times. Ensures employees adhere to company policies and procedures. E

We are seeking a skilled and experienced Mechanic III to join our team. The Mechanic III performs the removal and replacement of various motor coach parts. WHAT YOU WILL DO General lubrication functions including engine oil/filter changes, air filter changes, chassis lubrication. Transmission fluid and filter changes, differential fluid checks, axle/wheel inspection, remo

The Mechanic performs the removal and replacement of various motor coach parts. WHAT YOU WILL DO Assigns/directs coach movement to Garage Helper/Bus Washer with proper CDL. Removal and replacement of various motor coach parts radiators water pumps coolant hose alternators regulators steering components and hose brake drums and shoes liquid and air filters suspension compo

The Garage Helper is responsible for general custodial duties in our Service Centre shop facility. WHAT YOU WILL DO Washing, sweeping and scrubbing buses. Detailing new and used buses, including waxing of interior floors Servicing bus restrooms Cleaning of offices, restrooms, shop floors and related custodial functions. Vehicle upholstery cleaning. General shop area custo

This position is responsible for developing and executing MCI private sector communications plans and tactics that support company objectives. This includes content generation (copy and messaging) for press releases; marketing collateral including digital assets; presentations; surveys; bulletins and manuals; social media; and newsletters. This position also acts as the e

Body Repair Technicians with MCI will successfully repair all body and frame components on MCI coaches. WHAT YOU WILL DO Ability to diagnose and repair all body and frame components including riveted, spot welded and perimeter welded parts, panels, frame members and bulkheads. Must be able to remove, repair and replace parts including lights, doors, windows, glass, moldin

The Quality Assurance Technician is a key role within MCI that is responsible for ensuring that our high quality standards for coaches built in our facility are met and to ensure the accuracy of all units delivered to customers. WHAT YOU WILL DO Inspects coach build for quality and accuracy to MCI specifications and standards. Completes and updates required checklists and

The Superintendent oversees Cell Leaders, offering necessary guidance to their teams. Coordinates and directs workplace organization and production activities to align with Corporate objectives, departmental KPI targets, and customer requirements. Enforces adherence to company policies and procedures among Cell Leaders and employees. Ensures work aligns with MCI's health,

As a member of the Supply Chain team, the Materials Coordinator will report to the Materials Supervisor and is responsible for coordinating all activities associated with the Materials department within a designated area on the production line. WHAT YOU WILL DO Coordinate all materials functions within a designated cell/area on the production floor. Responsible for mainta